Play with Awareness

7spins Responsible Gaming – Keeping Play Safe for Every Filipino Player

At 7spins, entertainment should always feel good — never stressful or out of control. This page outlines our commitment to responsible gaming in the Philippines, the tools available to help you stay in control, and where to turn if you ever need support.

Player Protection Philippines 21+ Only
Play Responsibly Set Your Own Limits Track Your Time Self-Exclusion Available Support Always Accessible 21+ Age Verified Deposit Limits Stay Aware, Stay in Control Play Responsibly Set Your Own Limits Track Your Time Self-Exclusion Available Support Always Accessible 21+ Age Verified Deposit Limits Stay Aware, Stay in Control

How 7spins Supports Healthy Play

We believe that gaming should be a source of enjoyment, not stress. Here are the tools and principles that guide responsible play on our platform.

Deposit & Spending Limits

You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. These limits help you stay within a budget that feels comfortable and sustainable for your lifestyle. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you genuine control over how much you spend, rather than relying on willpower alone. If you ever feel your current limits are too high, you can lower them instantly with no waiting period required.

Session Time Reminders

Losing track of time is one of the most common ways gaming sessions become longer than intended. 7spins provides optional session time reminders that alert you after a set period of play, giving you a natural moment to pause and reflect. You can customise the reminder interval to suit your own habits — whether that is every 30 minutes or every two hours. These gentle nudges are designed to keep you aware without interrupting your enjoyment unnecessarily. Staying conscious of time spent is one of the simplest and most effective responsible gaming habits you can build.

Take a Break

If you feel you need a short step back from gaming, our Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During this time, you will not be able to log in or place any bets, giving you genuine breathing room. This option is available instantly from your account settings and does not require you to speak to anyone or explain your reasons. Taking a break is a sign of self-awareness, and we fully support players who choose to use it. Your account and balance will be safely preserved and ready when you return.

Self-Exclusion

For players who feel they need a longer or more permanent break, self-exclusion is available as a stronger protective measure. You can request self-exclusion for a minimum period of six months, during which your account will be fully closed and you will be unable to create a new one. Our support team will process your request promptly and with complete confidentiality. Self-exclusion is a serious and effective tool, and we encourage any player who feels their gaming is becoming a problem to use it without hesitation. We will also do our best to ensure you are not targeted by any promotional communications during your exclusion period.

Age Verification

7spins strictly enforces the minimum age requirement of 21 years for all players in the Philippines, in line with applicable local regulations. Every new account undergoes an age verification process before full access is granted, and we may request additional documentation at any point if we have reason to believe a player may be underage. We take this responsibility seriously because protecting young people from gambling harm is a non-negotiable part of operating a responsible platform. If you are aware of a minor attempting to access our platform, please contact our support team immediately. We are committed to maintaining a safe environment for adults only.

Support & Guidance

Our support team is available around the clock to assist any player who has concerns about their gaming behaviour or wants to activate any of the responsible gaming tools described on this page. You do not need to be in crisis to reach out — even a general question about how to set limits or take a break is a perfectly valid reason to get in touch. We treat all responsible gaming enquiries with sensitivity, discretion, and zero judgement. Beyond our own team, we also encourage players to seek guidance from independent organisations that specialise in gambling support if they feel they need more structured help. You are never alone in managing your play.

Recognising When Gaming Stops Being Fun

Responsible gaming starts with honest self-reflection. If any of the following feel familiar, it may be time to use one of our support tools or speak to someone you trust.

  • Spending more money on gaming than you originally planned or can comfortably afford.
  • Chasing losses by continuing to play in an attempt to win back money you have already lost.
  • Feeling irritable, anxious, or restless when you are not able to play.
  • Neglecting work, family, or personal responsibilities because of time spent gaming.
  • Borrowing money or selling possessions in order to fund your gaming activity.
  • Hiding your gaming activity or the amount you spend from friends and family.
  • Feeling that you need to gamble with larger amounts to get the same level of excitement.
  • Repeatedly trying to cut back on gaming but finding it difficult to follow through.

If several of these apply to you, please reach out to our support team or visit our FAQ page for guidance on the tools available to you.

Responsible Gaming Questions Answered

Common questions from Filipino players about how to manage their gaming activity on 7spins.

You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. The limit takes effect immediately once saved, and any reduction you make is applied straight away. If you wish to increase a limit, a mandatory waiting period applies to give you time to reconsider. If you have any difficulty finding the setting, our support team is available around the clock to guide you through the process.

Taking a break is a short-term, temporary suspension of your account — typically ranging from 24 hours to a few weeks — after which your account automatically becomes accessible again. Self-exclusion is a longer-term measure, with a minimum period of six months, and requires a formal request to our support team. During self-exclusion, your account is fully closed and you cannot create a new one for the duration of the exclusion. Both tools are available to any player at any time, and neither requires you to provide a reason. If you are unsure which option is right for you, our support team can help you decide.

Yes — any remaining balance in your account at the time of self-exclusion remains yours and can be withdrawn. Our support team will assist you with processing the withdrawal as part of the self-exclusion request. We want to make sure that choosing to self-exclude does not result in any financial disadvantage for you. The process is handled with full confidentiality and care. If you have questions about how your balance will be managed during exclusion, please contact our support team before or during the request.

No — gaming on 7spins is strictly limited to players who are 21 years of age or older, in accordance with Philippine regulations. All new accounts are subject to age verification before full access is granted, and we may request supporting documents at any time. Any account found to belong to an underage player will be immediately closed and any deposits returned. We take underage gambling prevention very seriously as part of our broader responsible gaming commitment. If you suspect that a minor is attempting to use the platform, please report it to our support team immediately.

Need Help or Have Questions?

Our support team is here for you any time of day. Whether you want to set limits, take a break, or simply learn more about staying in control, we are ready to help.