7spins Privacy Policy – How We Handle Your Personal Information

When you register and use the 7spins platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your device type, IP address, browser information, and session activity logs to help us maintain platform security and improve your experience. In some cases, we may request identity verification documents in order to comply with applicable Philippine regulations and to confirm that you meet the minimum age requirement of 21 years. All information collected is limited to what is genuinely needed — we do not gather data beyond what is required to run your account and keep the platform safe. You will always be informed of what is being collected at the point of collection, and you may contact our support team if you have questions about any specific data we hold on you.

The personal data we collect is used primarily to create and manage your account, process your transactions, and provide you with access to the games and features available on the platform. We also use your information to verify your identity, detect and prevent fraudulent activity, and ensure that our platform remains compliant with Philippine gaming regulations. From time to time, we may use your contact details to send you important account-related notifications, such as updates to our terms, security alerts, or changes to platform features — these communications are not optional as they relate directly to your account. If you have opted in to receive promotional messages, we may also send you information about offers and new features; you can withdraw this consent at any time through your account settings. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected, and we will always be transparent if that ever changes.

7spins does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by Philippine law or a valid legal order. In the event that 7spins undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. Outside of these circumstances, your personal information stays within the 7spins platform.

We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured environments with restricted access. Our internal teams are trained on data handling best practices, and access to personal data is limited to staff who genuinely need it to perform their role. We regularly review our security practices to ensure they remain effective against evolving threats. While no system can guarantee absolute security, we are committed to maintaining the highest practical standard of protection for every player on the 7spins platform. If you ever suspect that your account has been compromised, please contact our support team immediately so we can take prompt action.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also ask us to correct any inaccurate or incomplete data, and in certain circumstances you may request that we delete your personal information from our records. If you wish to withdraw your consent for any data processing activity that is based on consent — such as receiving promotional communications — you can do so at any time without affecting the lawfulness of processing that took place before your withdrawal. To exercise any of these rights, simply reach out to our support team with your request and we will respond within a reasonable timeframe. We are committed to handling all data rights requests with care and transparency, and we will never penalise you for exercising your rights. If you feel that your privacy rights have not been respected, you also have the right to raise a concern with the relevant Philippine data protection authority.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a longer period where required by applicable financial or gaming regulations. Once the retention period has passed and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you close your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in archived form for the legally required period. You may contact our support team to ask about the specific retention period that applies to your data. We do not keep personal information longer than is necessary for the purposes for which it was collected.

This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through your registered contact details. We encourage you to review this page periodically so that you remain informed about how your data is being handled. Continued use of the 7spins platform after any changes have been published constitutes your acceptance of the revised policy. If you disagree with any update, you should stop using the platform and contact our support team to discuss your options. The most current version of this Privacy Policy will always be available at this page.